Gainsight5.1.0 - App Store

Stay on top of important activities and customer interactions
. Enjoy the full richness of Timeline, on the go
. Use search and filters to get a more personalized experience
. Manage your private drafts
. Consume and edit rich-text

Capture notes, action items, and other key details from anywhere
. Rich activity creation experience, with formatting and @mention capabilities
. Populate standard and custom fields... no detail left behind!

Access information about your companies and relationships
. Use search to get 360 details about a company or a relationship
. Access company specific information like summary, attribute, scorecard, surveys, company intelligence and sponsor tracking
. Access the timeline entries for a particular company or relationship

Get smart, actionable notifications
. Get notified when you are @mentioned in an important conversation
. Connect your Google or Outlook calendar for timely meeting prep and quick note-taking

Get every detail and insight quickly with Sally
. Conversational AI bot that is always at your disposal, making you even more productive!
. Easily consume:
. Customer summary and attributes
. Full health scorecard
. NPS survey responses
. Tracked sponsors
. CTA summary
...and more!

Version History • Match Criteria - Update the app to use this new enhancement that helps to reduce duplicate records. This enhancement is vital for streamlining person data imports into Gainsight through various channels such as the Rules Engine, Connectors, and People sections, ensuring more efficient data management. 5.1.0 02/14/2024 • Security fixes
• Bug fixes 5.0.3 10/25/2023 • Bug fixes related to Rich Text Editor. 5.0.2 07/13/2023 • Customer issue fixes 5.0.1 04/01/2023 • Simplified Login Experience: Users can now login to Gainsight using only the email ID and password. This enhancement brings a smooth login experience by avoiding the present three-step login process.
Note: Applicable to users with a single domain. 5.0.0 02/09/2023 • Multi-Select Dropdown Fields in Timeline: Users can now select multiple inputs for the same field while logging a Timeline Activity. For example, tag multiple product areas or reasons for an activity. 4.0.1 11/04/2022 • Multi-select support for Timeline 4.0.0 11/01/2022 • New logo for Sally bot
• Bug fixes related to single sign-on 3.1.6 08/23/2022 • Security fixes
• Customer issue fixes
• C360 enhancements 3.1.5 06/16/2022 • C360
• When adding information of a person, in case the record already exists, it will be updated with the latest information, and not duplicated
• Survey settings from the web application are now honored in the mobile application
• User profiles are restricted if the respective Tenant is under maintenance.
• Security improvements
• Updates to an existing Report name in the web application, will also reflect in the mobile application
• Global filters are honored in drill down reports 3.1.4 06/11/2022 • Gainsight thrives to bring better user experience, this update has improved performance and a few fixes are done to improve overall app experience.
• Your privacy is important to us, a few security patches have been updated in the latest app release in-order to make the app more secure. 3.1.3 03/11/2022 • Bug fixes related to notifications 3.1.2 11/12/2021 • Support for two new company intelligence signals: Product or service launch and business expansion
• Minor UI enhancements and bug fixes to improve overall app experience 3.1.1 11/02/2021 • Daily curated news about your customers is now delivered through company intelligence notifications.
• URLs from email notifications are deep linked and now open the corresponding sections in the app. For example, tapping on ‘View activity’ on a timeline notification email takes you to that specific timeline activity on the mobile app.
• Minor UI enhancements and bug fixes to improve overall app experience. 3.1.0 09/28/2021 This version includes small UI enhancements that make your experience more friendly and enjoyable. 3.0.1 06/21/2021 • Access the insights you need, anywhere with Dashboards in Mobile: Access pre-configured Horizon Analytics dashboards to understand the state of the business on the go. Quickly switch between individual views and key business dashboards, and drill down into charts for detailed insight.

• Stay up-to-date on key contacts within 360: Access the People section in mobile 360, which allows you to quickly access the contact (person) and hierarchy information of customers, on the go. 3.0.0 06/12/2021 • We’ve improved our colors, fonts, and copy. You might have to tap into your spidey-sense to see these small UI enhancements but we guarantee your experience will be more enjoyable.
• Some bugs give you superpowers, some are just annoying. We’ve fixed those pesky bugs in C360 and have improved overall usability. 2.1.0 04/16/2021 Access denied or granted? The power is yours! We've made enhancements to the permissions framework for better security handling. 2.0.3 02/04/2021 We've done a little work behind the scenes to make our app more attractive. 2.0.2 12/16/2020 Bug Fixes:
Some bugs give you superpowers, some are just annoying. We’ve fixed those pesky bugs in C360 and have improved overall usability.

Enhancements:
We’ve improved our colors, fonts, and copy. You might have to tap into your spidey-sense to see these small UI enhancements but we guarantee your experience will be more enjoyable. 2.0.1 10/14/2020 New Features:
This release brings 360 to mobile! You can now conveniently search and view customer and relationship details, including health scores, survey responses, and sponsor tracking. Plus, stay informed on customer news with Company Intelligence.

Enhancements:
-Interface improvements make it easier than ever to view and comment on Timeline activities
-Bug fixes and performance improvements 2.0.0 09/07/2020 • You asked, we listened! We're including a minor security enhancement by request. 1.2.1 05/11/2020 Multiple Attribute Sections can be queried from Sally now.
This version also includes some more bug fixes, security fixes and improvements. 1.2.0 05/05/2020 This version includes bug fixes and improvements. 1.1.12 04/03/2020 This version includes bug fixes and improvements. 1.1.11 02/20/2020